Privacy Policy

1. Introduction

Welcome to Tel Aviv Rentals ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, our iOS and Android mobile applications, and related services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Contact information (email address, phone number)
• Account credentials
• Communication preferences
• Photos and images you choose to upload (for example, listing photos or a profile picture) in our mobile apps
• Any other information you choose to provide

2.2 Automatically Collected Information

When you access our services, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data, including approximate or precise device location in our mobile apps, only if you grant permission
• Push notification tokens, if you enable notifications in our mobile apps
• Cookies and similar tracking technologies

2.3 Third-Party Information

We aggregate and display publicly available rental listings from Facebook groups and other public sources. This information is already publicly accessible and we do not collect any private user data from these sources.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Improving and personalizing user experience
• Communicating with you about updates, offers, and information
• Analyzing usage patterns and trends
• Detecting and preventing fraud or abuse
• Complying with legal obligations
• Aggregating and displaying publicly available rental listings

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (hosting, analytics, customer support)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, but disabling cookies may limit certain features of our services.

We may use the following types of cookies:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

7. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we use may include:

• Analytics providers (e.g., Google Analytics)
• Cloud storage services
• Map services (e.g., Mapbox)
• Social media platforms

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

9A. Data Deletion Instructions

You have the right to request deletion of your personal data at any time. We are committed to processing data deletion requests promptly and thoroughly.

How to Request Data Deletion

To request deletion of your data, please follow these steps:

1. Send an email to dan@plaza.tech with the subject line "Data Deletion Request"
2. Include the following information in your request:
   • Your full name
   • Email address associated with your account (if applicable)
   • Any other identifying information that will help us locate your data
   • Specific data you want deleted (or request full deletion of all data)
3. We will verify your identity to ensure we are deleting the correct data
4. Once verified, we will process your deletion request within 30 days

What Data Will Be Deleted

Upon receiving a valid data deletion request, we will delete:

• Your account information and credentials
• Personal contact information
• Usage data and preferences associated with your account
• Any other personal data we have collected about you

Data Retention Exceptions

Please note that we may retain certain information if required by law or for legitimate business purposes, such as:

• Transaction records for tax and accounting purposes
• Data necessary to resolve disputes or enforce our agreements
• Information required to comply with legal obligations
• Aggregated or anonymized data that cannot identify you personally

Timeline

We will acknowledge receipt of your deletion request within 5 business days and complete the deletion process within 30 days of verification. You will receive a confirmation email once your data has been deleted.

10. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

14. Specific Disclosures

14.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.

14.2 European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.